Techville Co., Ltd. (hereinafter referred to as the “Company”) establishes and discloses this Personal Information Processing Policy in accordance with Article 30 of the Personal Information Protection Act, in order to protect the personal information of data subjects and to ensure that related complaints are handled promptly and smoothly.
- Article 1 (Purpose of Processing Personal Information)
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The Company processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those listed below. If the purpose is changed, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.
- 1. Providing responses to customer inquiries submitted through the website and managing inquiry status
- Article 2 (Processing and Retention Period of Personal Information)
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- 1. The Company processes and retains personal information within the period permitted by law or within the period agreed upon by the data subject at the time of collection.
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2. The processing and retention period is as follows:
– Within three years from the date of receiving customer inquiries through the website
- Article 3 (Provision of Personal Information to Third Parties)
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The Company uses personal information only within the scope previously notified and does not disclose or provide it to third parties without prior consent.
However, exceptions apply in the following cases:
– When the data subject has given prior consent
– When required by law, or when requested by investigative authorities according to legal procedures and methods for investigation
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The Company uses personal information only within the scope previously notified and does not disclose or provide it to third parties without prior consent.
However, exceptions apply in the following cases:
- Article 4 (Entrustment of Personal Information Processing)
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- As a principle, the Company does not entrust the processing of personal information to third parties without user consent. However, for smooth and enhanced customer service, the Company may entrust personal information to other service providers within a limited scope. In such cases, the Company will notify the entrusted party, scope of entrusted tasks, period of entrustment, and contractual details (including compliance with personal information laws, restrictions on third-party provision, and responsibility obligations) through public notices or this Privacy Policy, and will obtain prior consent if necessary.
- Article 5 (Rights and Obligations of Data Subjects and Methods of Exercise)
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1. Data subjects may exercise the following rights regarding personal information processing at any time:
– Request access to personal information
– Request correction of errors
– Request deletion
– Request suspension of processing - 2. Rights under Paragraph 1 may be exercised in writing, by phone, or via email, and the Company will take action without delay.
- 3. If a data subject requests correction or deletion due to inaccuracies, the Company will not use or provide the relevant personal information until the correction or deletion is completed.
- 4. Rights under Paragraph 1 may be exercised through a legal representative or authorized agent. A power of attorney form (as specified in Annex 11 of the Enforcement Rule of the Personal Information Protection Act) must be submitted in such cases.
- 5. Data subjects must not infringe upon the personal information or privacy of themselves or others handled by the Company by violating the Personal Information Protection Act or other relevant laws.
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1. Data subjects may exercise the following rights regarding personal information processing at any time:
- Article 6 (Items of Personal Information Processed)
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1. Responses to customer inquiries and management of inquiry status
– Required items: Name, contact information (phone number, email address), company name
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2. During the use of internet services, the following information may be automatically collected:
– IP address, cookies, MAC address, service usage records, visit records, and records of improper use
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1. Responses to customer inquiries and management of inquiry status
- Article 7 (Destruction of Personal Information)
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- 1. The Company destroys personal information without delay when the retention period has expired or the purpose of processing has been achieved.
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2. The procedures and methods for destruction are as follows:
– Destruction procedure:
The Company selects personal information for destruction when a destruction reason occurs and destroys it with approval from the Company’s Personal Information Protection Officer.
– Destruction method:
Personal information printed on paper is shredded or incinerated. Personal information stored in electronic form is deleted using technical methods to prevent recovery.
- Article 8 (Measures to Ensure the Security of Personal Information)
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- The Company implements the following measures to ensure the security of personal information:
- 1. Administrative measures: Establishment and implementation of internal management plans, periodic employee training
- 2. Technical measures: Access control for personal information processing systems
- Article 9 (Installation, Operation, and Rejection of Automatic Personal Information Collection Tools)
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- 1. The Company uses cookies to provide individualized, customized services to users.
- 2. Cookies are small data files sent by the server (http) operating the website to the user’s browser and may be stored on the user’s hard disk.
- 3. Purpose of using cookies: To provide optimized information by analyzing user visit patterns, usage behavior, popular search terms, security access status, etc.
- 4. Installation, operation, and rejection of cookies: Users may reject cookie storage through the privacy settings in their browser (Tools → Internet Options → Privacy).
- 5. If cookie storage is rejected, customized services may not function properly.
- Article 11 (Remedies for Rights Infringement)
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- Data subjects may contact the institutions below for consultation or remedies related to personal information infringement. (These institutions are independent from the Company; please contact them if you are not satisfied with the Company’s own complaint-handling or need more detailed assistance.)
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1. Personal Information Infringement Report Center (Korea Internet & Security Agency)– Services: Reporting personal information infringement, consultation
– Website: privacy.kisa.or.kr
– Phone: 118
– Address: (58324) 9 Jinheung-gil, Naju-si, Jeollanam-do, 3F, Personal Information Infringement Report Center -
2. Personal Information Dispute Mediation Committee– Services: Mediation of personal information disputes, collective dispute mediation (civil resolution)
– Website: www.kopico.go.kr
– Phone: 1833-6972
– Address: 12F, Government Seoul Complex, 209 Sejong-daero, Jongno-gu, Seoul -
3. Supreme Prosecutors’ Office Cybercrime Investigation Division: +82-2-3480-3573 (www.spo.go.kr)
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4. National Police Agency Cyber Bureau: 182 (cyberbureau.police.go.kr)
- Article 12 (Amendments to the Personal Information Processing Policy)
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- This Personal Information Processing Policy shall take effect on December 1, 2024.